This Privacy Policy describes how Rent Resume, LLC. (“Rent Resume”) collects, uses and discloses information and what choices you have with respect to that information. It also describes how we protect the security of information. “Personal Information” as used in this Privacy Policy refers to information that personally identifies you, such as your name, mailing address, telephone number, email address and Internet Protocol (IP) address. If you have any questions or comments regarding this Privacy Policy, please contact us on our contact page.
Applicability of this Privacy Policy
This Privacy Policy applies to www.rentresume.com (the “Website”), the interactive services on the Website, including inputs for collecting information on vacancy marketing, rental applications, and tenant screening and any other interactions (i.e., customer service inquiries or social media) you may have with Rent Resume. If you do not agree with any of the terms of this Privacy Policy, do not access the Website or use the Services.
Changes to Our Privacy Policy
We may make changes to the Privacy Policy from time to time. We will notify you of any material changes by sending you an email, posting a notice on the home page of the Website, or posting a notice in your account. If you receive notification of a change in our Privacy Policy, you should review the new policy carefully to ensure you understand our practices and procedures.
Information We Collect and Receive
Rent Resume may collect information about you when you access or interact with the Website, sign up to use the Services, or otherwise transmit information to us. We may also obtain information about you from our business partners and affiliates, or from publicly available information. The information Rent Resume collects includes:
When you create an account with Rent Resume, you supply us with Personal Information such as name, mailing address, email address, phone number and company name. We also collect information necessary to use the Services and in the forms you fill out including:
You may also provide information to be published or “posted” on public areas of the Website in connection with an application for or subscription to the Services, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on the Website and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Do Not Track Signals. The Website does not respond to Do Not Track (DNT) signals. Third party applications and plugins, such as social media integration, may treat DNT signals differently.
No Information From Children Under Age 13. Rent Resume’s Website is not directed to people under the age of 18 and, therefore, we do not knowingly collect Personal Information from children under the age of 18. If we learn that we have collected Personal Information from someone under the age of 18, we will promptly delete that information. If you believe we have collected Personal Information from someone under age 18, please contact us on our contact page.
How We Collect and Use Information
Personal Information. We use Personal Information to provide the Services including vacancy marketing, rental applications, tenant screening, and maintaining, evaluating and improving the Website. We also use it to communicate with you, fulfill requests for information, deliver services, and provide user support.
Cookies. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store unique identifiers, user preferences, and other information. When you visit our Website we send one or more “cookies” to your computer or other device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Website features or services may not function properly without cookies. We use cookies to improve the quality of the Website and Services, including to store user preferences, to track user trends, and to provide relevant advertising to you.
Google Analytics. Rent Resume uses Google Analytics to help analyze how users use the Website. Google Analytics uses cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Website and compile statistical reports on Website activity for Rent Resume. For more information regarding how Google Analytics protects your data, please visit Google’s website at https://support.google.com/analytics/answer/6004245?hl=en.
Additional Analytics Services: The Website also uses the following analytics services in addition to Google Analytics: Hubspot Analytics, Mixpanel, Facebook Connect, and Segment.
How We Share and Disclose Information
Disclosure to Unaffiliated Third Parties. In addition to disclosures made to tenants, landlords, similar companies in connection with providing the Services, we may disclose your Personal Information to: (i) respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, to prevent harm to a person or as required or permitted by law, including, without limitation, to comply with a subpoena or court order, (ii) to third parties to market their products or services to you if you have consented to/not opted out of these disclosures, (iii) to contractors, service providers and other third parties we use to support our business.
Disclosure of Non-Personal Information. We may disclose your aggregated or de-identified online information or usage data to any party including potential business partners, advertisers, investors, users, and other third parties.
Disclosure to Corporate Affiliates and Successors. Rent Resume may disclose Personal Information to its parent company, subsidiaries or other corporate affiliates, if any. If Rent Resume engages in a merger, acquisition, reorganization, sale of some or all of its assets, or similar transaction, or takes steps in contemplation of such transactions (e.g., due diligence), Personal Information may be shared with or transferred to a new or prospective owner, subject to standard confidentiality agreements.
Disclosure With Your Consent. In addition to the sharing described elsewhere in this Privacy Policy, we may share Personal Information with companies, organizations or individuals outside of Rent Resume if we obtain your consent to do so.
Data Storage and Retention
Your Personal Information may be stored by Rent Resume on its company servers, on its employees’ computers, or on the servers of cloud-based data storage providers. Rent Resume retains Personal Information for the duration of a user’s business relationship with the company, for the purposes indicated in this Privacy Policy, or for such other period as may be permitted or required by law, which may be indefinitely.
Data Security
Rent Resume takes the privacy of your information seriously. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of Personal Information. However, since the Internet is not a 100% secure environment, we cannot guarantee the security of any information you transmit to us. Further, it is your responsibility to protect the security of your account and login information. Please note that content you store or transmit through the Website, or e-mails and other communications you send to us, are not encrypted. You should not assume that your content will be kept private, and we strongly advise you not to communicate any confidential information through these means.
Making Changes To Your Personal Information
If you have questions about your Personal Information or want to make a request to update it, you can contact us on our contact page.
Third Party Websites
You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use any information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your information to its provider.
If we wish to disclose your information to a third party in a manner that is not set forth in this Privacy Policy, you will be notified so that you can make an informed choice about sharing your information.
Categories of Third Parties We Disclose Information To. Rent Resume discloses for a business purpose information to the following third parties:
1. Sub-processors, such as cloud hosting websites or payment processors, to facilitate the functioning of the Website.
2. Marketing services, to provide relevant advertising to potential and existing customers.
Questions and How To Contact Us
If you have any questions or concerns regarding our Privacy Policy or practices, or otherwise need to contact us regarding these matters, please contact us on our contact page.
